£10 deposit is required on all orders. This secures the order you have placed and will be deducted from your final bill. Within 24 -48 hours of your deposit being paid, you will be sent an email with all the details you require , including the address of where to send your hair. Please add firstname.lastname@example.org to your email address book and check your spam/junk for any email correspondence if you have not heard from us with 48 hours. We also advise paying a little extra for special delivery.