£10 deposit is required on all orders. This secures the order you have placed and will be deducted from your final bill. Within 24 -48 hours of your deposit being paid, you will be sent an email with all the details you require , including the address of where to send your hair. Please add firstname.lastname@example.org to your email address book and check your spam/junk for any email correspondence if you have not heard from us with 48 hours. We also advise paying a little extra for special delivery.
A Fast Track Service is available for an additional £25 plus £10 per additional item. A maximum of 3 additional items may be added (does not include the Jigsaw Clasps). Fast Track Service for Jigsaw Clasps costs £35.
Fast Track Service commences when we receive your horse hair and you will be emailed a photograph of your completed order no later than 7 working days and 10-12 working days for larger or multiple orders (not including jigsaw clasps). Jigsaw clasps have a 2 week turn. This does not include Christmas orders.
Please email/message with your order requirements and check your inbox/junk/spam folders for emails. By placing a Fast Track order, you agree to our Terms and Conditions which can be found under the "MORE" tab.