£10 deposit is required on all orders. This secures the order you have placed and will be deducted from your final bill. Within 24 hours of your deposit being paid, you will be sent an email with all the details you require , including the address of where to send your hair. Tails Of The Unexpected,1 Glencoe Drive, Sale, Cheshire, M33 4WL, United Kingdom. Please add firstname.lastname@example.org to your email address book We also advise paying a little extra for special delivery to guarantee next day delivery and to insure your item.